Privacy Notice: Community Services Volunteers

Service being provided

Facilitation of volunteering opportunities within council led activities and services. 

Categories of personal data we need to collect

• Address
• Contact Details
• Financial
• Date of Birth
• Gender
• Personal Documentation (e.g. Passport/Driving License)

Categories of ‘special’ personal data we need to collect

• Medical
• Criminal Record

Consequences of failing to provide personal data

If you fail to provide the personal data required we maybe unable to facilitate opportunities to volunteer or delay/prevent the processing of expenses payments.

Data Controller and Processors

The Data Controller is Worcester City Council

The Data Protection Officer for Worcester City Council can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.

Malvern Hills District Council is a Data Processor supporting this purpose.

Purpose of Processing & Lawful Basis 

• Service Delivery
• Service planning/Improvement
• Prevention or Detection of Fraud/Crime 

Our legal basis for using your personal data is either:

Performance of a task carried out in the public interest

Our legal basis for using your Special Categories of data is:

Substantial public interest

Who we share the information with

Malvern Hills District Council (to process payments)

We will not share your information with any third parties without your consent.

How long we hold your information

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.

Individual Legal Rights

Our use of your data will be subject to the following legal rights:

Your Right to be Informed
Your Right to Access your personal data
Your Right for us to Rectify your personal data
Your Right to Object to how we use your personal data

Individual right to complain to the Information Commissioners Office

If you have any worries or questions about how your personal information is handled please contact our Data Protection Officer via

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.,
Phone: 01905 722233

Postal Address:

Data Protection Officer
Worcester City Council
The Guildhall
High Street
Worcester

WR1 2EY

If you still have concerns following our response you have the right to raise the matter with the Information Commissioner’s Office:

Postal Address:
Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF